North Shore Surgery

Lines open 8.00am to 6.30pm

Patient participation group (PPG)


A Patient Participation Group (PPG) is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient experience to improve the service.


Purpose of a PPG:

  • To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
  • To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
  • To support health awareness and patient education.

What should a PPG look like?

A PPG is open to every patient on the GP practice list. All communities, groups, genders, ages, ethnicities, and disabilities representing the patient list are encouraged to join. There are no other membership requirements except that patients must be registered with the practice. PPG members should as far as possible, be representative of the practice population. In some cases, the practice can ask for support from their local Healthwatch to assist in the recruitment of patients


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Join our PPG

Those interested in joining our Patient Participation Group should fill out this form. This information will register your interest and help us make our PPG a representative sample of the practice's registered patients.
Full name(Required)
Email address(Required)
Would you describe yourself as(Required)

Please indicate which of the following ethnic backgrounds you would most closely identify with? We use this source for the list of choices on gov.uk
Specific dates will be discussed prior to the meetings

Date published: 8th October, 2014
Date last updated: 15th August, 2025